Please make sure that the device is registered. Check this by performing a GET request on the Management API. Therefore you need to perform the following steps:
Open the Suite API Docs: Bosch IoT Hub - Management API in a new browser window.
Log in with your Management API credentials.
Perform a GET request in the devices section, using your {tenant-id} and {device-id}.
Use the same approach to get the credentials.
All messages are routed to exactly one of the consumers and the Bosch IoT Hub balances the traffic across the set of consumers using the same tenant. This routing delivers messages to consumers based on how quickly they settle the deliveries. Faster consumers get more messages.
This can have various reasons. We recommend to increase the information or diagnosis level of your devices in order to get more information about what exactly goes wrong.
Very often this kind of issues are caused by failures establishing a secure connection (TLS handshake).
Please make sure:
This is probably due to your network setup and the fact that you are not allowed to make outgoing connections on AMQPS port (5671).
Data protection and data privacy topics are described in the Privacy Leaflet.
All public available information is part of this documentation. Further, Bosch internal information can be found on Bosch IoT Hub (Bosch internal).
Currently, the Bosch IoT Hub does not provide a graphical user interface. However, there is an open source project called Bosch IoT Hub Developer UI. This project is intended as an example application to demonstrate the concepts and possibilities of the Bosch IoT Hub. Further information can be found directly on the project page.