If you are not a Bosch employee, please skip this page as its content is not relevant to you.
If you are a Bosch employee, please perform this migration. It is recommended to use your Bosch Employee login option from now on.
When you open Bosch IoT Suite, you can choose which user you want to authenticate:
Bosch Employee is the single-sign-on option for all Bosch employees. The identity provider (IdP) is Bosch AD, i.e., the Bosch internal active directory.
SingleKey ID is the login option for all non-Bosch users. The identity provider (IdP) is SingleKey ID.
Both login options require a valid identification and lead to two separate user accounts.
In case you as a Bosch employee have already registered a SingleKey ID account and have to move all privileges to the Bosch Employee account, please proceed as follows:
Choose the Bosch Employee login option and create a Bosch IoT Suite account.
Use another browser, or at least a new session, and log in with your SingleKey ID user who is the organization owner or manager of your old subscription.
Then, invite the "new" Bosch Employee (Bosch AD) user as a member of this organization (i.e., the one from step 2). To do that, follow the steps described at Invite a team member to the organization. This action will result into an invitation email.
To be absolutely sure that you have invited the correct user, go to Organization > Members > Invitations and check the IdP column. For each member and each invited user, this column will show either SingleKey ID or Bosch AD (i.e., the Bosch internal active directory). This information might be useful, as sometimes it is not immediately clear from the email address.
Accept the invitation - make sure you use the Bosch Employee this time.
When you open the invitation email, do not click the View invitation button directly but rather copy the link from it and paste it in a new browser session, then click the Bosch Employee button.
Otherwise, if you directly click the View invitation button, the default browser opens a tab and if there is already a Bosch SingleKey ID session - the browser will re-use it and will not give you the option to choose the Bosch Employee login.
When you accept the invitation with your Bosch Employee account, you will be directed to your account's main organization and will not yet see your old subscriptions.
To see them, switch the organization in which you are operating and select the one you were just invited to. For that, follow the steps described at Switch organization.
Check for example the Devices view of a subscription to see if this new user now has read and write permissions to the same list of devices as your old SingleKey ID user account.
If in doubt, check and adjust the policy of the respective digital twins.
As a last step, you as organization owner or manager shall exclude your old SingleKey ID user account from the organization.
Ideally, after you complete the migration for yourself, you should check which members of your organization are still listed with their SingleKey ID accounts for this organization.
Then, invite them to join your organization as Bosch Employees, i.e. with their emails associated with the Bosch Active Directory (AD) login.
When they complete the migration as described on this page, you should exclude their old SingleKey ID user accounts from the organization, as you did for yourself.
In case you need support, please do not hesitate to contact us.
In case after completing the migration you cannot see or access your namespaces, please refer to Adjust policy to access namespaces.